FAQ

Frequently Asked Questions (FAQ)

Company Name: ADIL MOMIN LTD
Address: 27 Hainault Grove, Chelmsford, England, CM1 2TP
Phone: +44 121 643 7616
Email: shopify@adilmominltd.shop

1. How can I place an order?

You can place an order directly on our website by selecting the products you wish to purchase and completing the checkout process.

2. What payment methods do you accept?

We accept major credit/debit cards and other secure payment methods as displayed at checkout.

3. How long will it take for my order to arrive?

  • UK Domestic Shipping: 3–7 business days

  • International Shipping: 7–21 business days
    Processing usually takes 1–3 business days.

4. Can I track my order?

Yes! Once your order is shipped, you will receive a confirmation email with tracking information.

5. What is your return policy?

You may request a return within 14 days of receiving your order. Items must be unused, in the original packaging, and in the same condition as received. Please refer to our Return and Refund Policy for full details.

6. Are shipping fees refundable?

No, shipping fees are non-refundable. Customers are responsible for return shipping costs unless the item is defective or damaged.

7. How do I contact customer service?

You can reach us via:

8. Do you ship internationally?

Yes, we ship to most countries worldwide. Please note that customers are responsible for any customs duties, taxes, or import fees.

9. What should I do if my item arrives damaged?

Please contact the shipping carrier immediately to file a claim. You may also reach out to us for further assistance at shopify@adilmominltd.shop.